Terms of service
Introduction
Welcome to Maven Mane & Co. (“Maven Mane,” “we,” “our,” “us”). By accessing or using our website, purchasing our products, or participating in our programs, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before making a purchase.
Eligibility
You must be at least 18 years old to place an order with Maven Mane. By purchasing from our website, you confirm that you are legally capable of entering into binding contracts.
Products & Services
All Maven Mane wigs, extensions, toppers, and related products are made to order and are intended for personal use only. Due to the custom and medical-grade nature of our products, all sales are final. Please refer to our Refund Policy for full details.
Orders & Payments
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Prices are displayed in USD unless otherwise stated.
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Full payment is required at checkout.
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Orders may be cancelled within 24 hours of purchase for a full refund. After 24 hours, orders are locked into production and cannot be cancelled or refunded.
Shipping
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Production timelines are typically 4–6 weeks.
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Shipping timelines vary depending on carrier and destination.
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Maven Mane is not liable for delays caused by carriers, customs, or external events beyond our control.
Quality Guarantee
We stand behind the workmanship of our products. If your order arrives with an error on our part, you must contact us within 3 business days of delivery for resolution. Please refer to our Refund & Cancellation Policy for details.
INSURANCE CLAIMS POLICY: Claims support is available only for Maven purchases. Because most insurance providers require proof of purchase, a verified Maven order must be completed before our team can assist with your claim.
Intellectual Property
All content on this website, including but not limited to text, graphics, images, logos, product designs, and educational materials, is the intellectual property of Maven Mane & Co. and may not be copied, reproduced, or distributed without our prior written consent.
Limitation of Liability
Maven Mane & Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability, if any, shall be limited to the amount paid for your order.
Governing Law
These Terms are governed by and construed under the laws of the State of Colorado, without regard to conflict of law principles.
Changes to Terms
Maven Mane reserves the right to update or modify these Terms at any time. Updates will be posted on this page, and continued use of our website or purchase of our products constitutes acceptance of the updated Terms.
Contact
For questions regarding these Terms, please contact us at info@mavenmane.com